Lux Cars Chicago
What our clients are saying:
On Friday afternoon my 2003 Lincoln Navigator went into the shop and was determined to be no longer safe to drive. My husband called and spoke to Val about coming to see and test drive the 2016 Lincoln Navigator at the dealership. Val had the day off but was happy to meet us at the dealership that same evening. We arrived around 5:15pm, the weather was rainy and cold ...
, definitely not ideal to be checking out a car with our 6 year old son. From the moment we walked in we were treated with kindness and understanding. Val quickly grabbed the keys and allowed us to "take it for a spin". We were so pleased with the vehicle. We returned from our test drive and explained to Val we were trying to find the best interest rate to finance the car and would probably be able to come back to purchase the vehicle the next afternoon. Val was patient and gracious. He offered to do the "tough work" and find the best rate possible for us, and he did exactly that while we enjoyed hot coffee and cocoa and relaxed in the very quiet, shiny showroom. Even their restrooms were immaculately clean! The entire experience was calm, quiet, easy and free from the usual car dealership pressures. We drove home in our new vehicle financed, all clean, registered and plated at 6:30pm. So, from test driving, financing, and on the road heading home in our new truck took about an hour! We couldn't believe it went so smoothly and fast! In our past experiences we had spent hours at a dealership with pressures and gimmicks. There was absolutely no pressure or gimmicks at Lux. Our 6 year old son was made to feel welcome and even one of the porters entertained him in passing with a special handshake and fist bump. lol. We will most definitely return to Lux and see Val in the near future to replace our other vehicle in addition to recommending Lux to all our friends and family who are thinking about a car purchase. I cannot say enough great things about Lux and our new friend Val (and his awesome accent!)